FAMILY
CARE
PROTECTION
PATIENTS FAMILIES
At LifeMed Alaska, we feel privileged we were chosen to care for you or your loved one. We understand that it is overwhelming having an ill or injured loved one, and managing the many details needed for a successful medical transport can be challenging.
​Be assured that your loved one is being cared for by members of Alaska’s most experienced medical transport team. LifeMed Alaska has completed tens of thousands of successful patient transports, and our nurses, paramedics and pilots have years of experience flying and caring for patients in this challenging environment.
LifeMed Alaska’s experienced communications specialists coordinate a smooth transfer every step of the way, and our medical teams have direct access to medical control physicians in Anchorage for guidance in difficult cases. Your loved one is in very good hands.
Useful Information
What We Offer:
- Seamless Transfer: Whether LifeMed is responding to an emergency scene call or transferring a patient between hospitals, two highly experienced medical crew members will be by the patient’s side the entire trip to ensure safety and comfort.
- Medical Equipment and Medications: Each aircraft is equipped as a flying ICU; and with state-of-the-art medical equipment and lifesaving medications onboard, we are able to provide our patients with a level of care that is comparable to a hospital.
- Ground Services:  Our communications team arranges all ground ambulance transportation to and from healthcare facilities and airports.
Insurance Specialists:Â Â Our experienced in-house billing team successfully handles verifications, authorizations, billing and claims — leave the details to us.
What You Can Expect:
- Safety: At LifeMed Alaska, safety is our commitment to you and to each other.  We voluntarily participate in demanding education and training that exceeds governing agency standards.
- Expert Medical Care: Quality patient care is our top priority, and that’s why LifeMed’s medical crews, equipment and operations are unrivaled in Alaska.
- Continuity of Care: The LifeMed medical crew will never leave the patient’s side during the trip, and we will ensure that all necessary information and documentation is provided to the receiving hospital.
- Communication: We will remain in constant contact with healthcare providers to keep all parties informed and address any questions or concerns.
Lost and Found
Did we lose something in the course of your transport? We’ll do our best to find it for you. Call us at (907) 249-8358 and we will attempt to locate your item.
ON ARRIVAL
LIFEMED TAKES ACTION
- Take history and do brief physical assessment.
- Review copies of patient’s chart and other pertinent data.
- Ensure patient is prepared for the transport.
- Cardiac, blood pressure, oxygen saturation monitoring.
- Ensure all IV access is well secured.
- Asses patient airway needs; take action as necessary.
- Stabilize patient on a transport ventilator for intubated/ventilated patients.
- Perform other interventions as required.
- Transfer patient to a stretcher and securely strap in place
Patient Escort
One patient escort is welcome on fixed wing flights if both the pilot in command and medical crew agree it can be done in a safe manner and it falls in the weight and balance of the aircraft. Only one rider allowed at a time.
Placing LifeMed on Standby
Placing LifeMed on standby gives the pilot extra time to check weather and plan the flight, saving several minutes when we’re activated. Lowering the response time of the aircraft has been proven to improve patient outcomes in patients with time sensitive conditions such as trauma, stroke, and heart attack. Conditions to consider calling for a standby include:
- Prolonged extrication time.
- Multiple patient incident.
- Ejection from vehicle / patient entrapped.
- Pedestrian struck with serious injury.
- Death of occupant in same vehicle.
- critical burns > 10% total body surface area.
- Falls greater than twice the patients height, or with serious injury.
- Deep penetrating injury to head, neck or torso.
- Unstable vital signs.
- Symptoms of acute stroke.
For scenes in outlying areas or where there is a high likelihood of transport, consider activating LifeMed. You can always cancel, and there’s never a bill to a patient, EMS agency or hospital if we’re not used.
Ride Along Program
LifeMed Alaska’s Ride-Along Program is open to hospital personnel, EMS providers, physicians and mid-level providers interested in learning more about air medicine and rapid transportation of critically ill or injured persons. Participants will shadow LifeMed teams throughout their day, both transporting patients by airplane from all corners of the state and performing routine daily tasks during downtime.
​Outreach Opportunities
We like working with you on flights, but we enjoy interacting with you at a slower pace, too! Could we visit with your staff to explain more about our program? Is there a training need or a community event we could assist you with? We’d love to help and welcome any requests you may have.